Privacy Policy

Effective Date: 20th January, 2025

Introduction

Welcome to Denvier ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, denvier.com.ng, and make purchases from us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (e.g., credit/debit card details)
• Account Information:
• Username and password
• Purchase history
• Device and Usage Information:
• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site
• Cookies and Tracking Technologies:
• Session cookies
• Persistent cookies
• Tracking pixels and analytics tools

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and payment processing.
• To create and manage your account.
• To communicate with you about your account, orders, and customer service inquiries.
• To send promotional emails and offers, if you have opted in.
• To improve our website, services, and overall user experience.
• To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We may share your information with third parties only in the following circumstances:

• Service Providers: Companies that perform services on our behalf, such as payment processors, shipping partners, and email marketing services.
• Legal Compliance: When required to do so by law or in response to valid legal requests.
• Business Transfers: In connection with a merger, sale, or transfer of all or part of our business.
• We do not sell or rent your personal information to third parties.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including:

• Secure Sockets Layer (SSL) technology for secure transactions.
• Encryption of sensitive data.
• Regular monitoring for vulnerabilities and attacks.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Correction: You can access and update your account information at any time by logging into your account.
• Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in our emails.
• Data Deletion: You may request that we delete your account and associated data by contacting us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze site traffic and usage patterns.
• Remember your preferences.

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain functionalities of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.